An alliance born of fifty years of delivering service excellence
Customer Innovation Ltd (CIL) was formed in 2006 to supply integrated service and information technology products for the customer service and retail sectors.
A unique combination of expertise within the business includes the management of change across medium and large size enterprises covering both the private and public sector.
At CIL you are dealing with the combined knowledge of practitioners and strategists. We have experienced the challenges you are facing and have successfully dealt with them, often establishing best practice.
Our Record
We're new but our pedigree is blue chip organisations; Stena Line, GB Railways, National Express Group, P & O, Norwich Union, The Probation Service, Arriva Trains and John Laing plc to name a few.
We've led turnovers in excess of £half billion. We can relate to your challenges.